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Delivery Terms & Conditions
Available Delivery Locations
We currently deliver to Ireland, the UK, and selected parts of Europe. Our goal is to make sure our handcrafted halters reach your door while supporting ethical and sustainable practices in the equine world.
Delivery Timeframe
All orders are processed and dispatched within 5-7 days of purchase. As each halter is carefully handmade, we ask for your patience while we prepare your order to our high standards.
Customs and Brexit
Customers in the UK may face customs charges due to Brexit. These are out of our control and must be paid by the recipient. We recommend checking with your local customs office for more details.
Shipments and Returns
Your package is usually dispatched within 2 days after payment and shipped with tracking and no signature. If you require a signature, please contact us – this may incur extra cost.
Shipping fees cover handling, packing, and postage. Handling fees are fixed, while shipping costs vary by weight. We advise combining your items into one order as we cannot merge separate ones. Your package is sent at your own risk, but we take extra care to protect fragile items.